Step 3: Reconnect the batteries while holding the outside Schlage button.Next, press and hold the outside Schlage button. Step 2: Remove the battery cover and disconnect the batteries.
#SCHLAGE KEYPAD LOCK TROUBLESHOOTING CODE#
Step 1: Locate the default Programming Code on the back of the Alarm Assembly or back of your user guide (you’ll need the code to reprogram your lock after the reset).
#SCHLAGE KEYPAD LOCK TROUBLESHOOTING HOW TO#
Not sure how to reset your Schlage Connect Deadbolt? Here’s how: So reset your lock to see if that fixes the problem. So the next thing you want to do is restore default factory settings on the lock.Īs you probably know, performing a factory reset on your Schlage Connect usually helps to clear off unseen bugs causing some malfunctions-just like what you’re currently experiencing. If the keypad issue persists after trying the above troubleshooting steps, then it’s safe to assume that there’s a glitch in your lock. Next, try to enter a User Code to unlock the lock.ĭid it work? Great. The lock will blink green twice, followed by two beeps, showing the operation is successful. To disable Vacation Mode on your Schlage Connect, simply enter your current Programming Code via the keypad. With that in mind, you want to try disabling Vacation Mode to see if that resolves the keypad problem. That is, you can’t unlock your door or program any function through the keypad. If your Schlage Connect keypad isn’t working as in you’re not able to unlock your door with a User Code, chances are Vacation Mode is in effect.Īs you probably know, Vacation Mode (when enabled) will make your Schlage Connect Keypad temporarily inactive until it’s disabled. If the keypad doesn’t work after replacing the batteries, continue to the next troubleshooting step. Only use high-quality alkaline batteries and do not mix old batteries with new ones. Ensure you get the right batteries-lithium or rechargeable batteries are not recommended.
So replace the batteries in your lock to see if that resolves the issue.
So if your keypad suddenly stops working, the first step to resolving this issue is to replace the batteries in your lock. Your Schlage Connect Keypad may malfunction if the batteries are low. So here are some troubleshooting steps to try if your Schlage Connect Keypad/Touchscreen isn’t working correctly: 1. How to Troubleshoot Schlage Connect Keypad Problems
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